Privacy Policy
In keeping with our commitment to excellence in our services and to the well-being of our customers, we pay special attention to the security of the information that flows through our website.
We use advanced security tools on our website and in storing our audience's information. All the data you provide is used to give you the best possible shopping experience and to offer you access to exclusive perks and offers.
1. Scope
[COMPANY NAME] ("Controller"), registered under CNPJ [CNPJ], is committed to the security of your personal data and to protecting and respecting your privacy.
We work in a transparent, ethical and responsible manner and, for this reason, we present this Privacy Policy so that you can easily understand how we collect and use your information.
Our Policy is based on the General Personal Data Protection Law (LGPD), Federal Law No. 13.709/2018. We undertake to comply strictly with its terms.
2. What personal data is collected and how it is used
Customers / Registered Users
Data collected: full name, CPF, date of birth, sex, email, phone number, address, payment information, cookies (if consented).
Purpose: to grant access to the services, carry out sales and deliveries, administration and billing, and send newsletters (if consented).
Website Visitors
Data collected: IP address, browser type, pages visited, cookies.
Purpose: to ensure security, prevent fraud and improve the browsing experience.
3. Sharing and processing of personal information
Our third-party providers collect, use and disclose your information only to the extent necessary to allow them to perform the services they provide to us. We share your personal data with the following categories of recipients:
Technical Providers: e-commerce platform, payment gateway, enterprise resource planning (ERP) system, carriers and logistics operators, hosting and storage providers, analytics and digital marketing tools, email marketing and customer service services.
Business Partners: when necessary and/or appropriate for providing services related to our business model, such as affiliates, managers and digital influencers.
Authorities: administrative and judicial authorities, if we are required by law to do so.
4. Security and confidentiality
All information entered on our website is stored securely and used solely to establish personalized communication tailored to your interests. All payment transactions are carried out using SSL (Secure Socket Layer) technology, ensuring that transaction data is protected by encryption.
We are committed to protecting our website and the private data of each of our customers. Our databases are protected, and we adopt technical and organizational measures to prevent unauthorized access, loss, alteration or improper disclosure.
5. Cookies
We use cookies while you browse so that information from your previous visits is saved and your experience keeps getting better. Cookies are small files saved on your device by our website. They do not store sensitive personal data and do not affect your computer's system.
We use essential cookies (website operation and shopping cart), performance cookies (traffic analysis), marketing cookies (targeted advertising and remarketing) and preference cookies (your settings). You can manage or disable cookies in your browser settings at any time, but this may affect the website's functionality.
6. Security tips
For your protection, we recommend never giving your access credentials (login and password) to third parties. Change your passwords frequently and avoid obvious combinations. If you suspect or confirm unauthorized access, go to your customer area immediately and change your password.
7. User Commitment
The user undertakes to make appropriate use of the content and information we offer on the website, including, by way of example but not limitation:
Not engaging in activities that are illegal or contrary to good faith and public order;
Not spreading propaganda or content of a racist or xenophobic nature, content that advocates terrorism, or content against human rights;
Not causing damage to the physical (hardware) and logical (software) systems of the Controller, its suppliers or third parties.
8. More information
If you have any questions about how we handle user data and personal information, please contact us.